FAQ’s
Frequently Asked Questions
Find answers to common questions about AWM Moto products, sizing, shipping, care instructions, and more.
What makes AWM Moto gear different from other brands?
AWM Moto gear is handcrafted in Germany using premium European leather and advanced materials. Our focus on precision engineering, ergonomic design, and rigorous testing ensures superior protection, comfort, and durability. Each piece undergoes extensive quality control and meets or exceeds CE safety standards.
How do I find the right size for AWM Moto gear?
Use our comprehensive size guide to measure your chest, waist, hips, and hand dimensions. AWM Moto gear has a performance fit that may differ from regular clothing sizes. When in doubt between two sizes, we recommend choosing the larger size for comfort and layering.
What safety certifications do AWM Moto products have?
All AWM Moto protective gear meets or exceeds CE safety standards (EN 13594 for gloves, EN 17092 for clothing). Our products undergo rigorous testing for abrasion resistance, impact protection, and seam strength. Each item comes with detailed safety certification documentation.
How do I care for my leather motorcycle gear?
Clean with a damp cloth and mild leather cleaner. Apply AWM Moto leather conditioner every 3-6 months. Store in a cool, dry place away from direct sunlight. Never machine wash or use harsh chemicals. Remove armor before cleaning and allow to air dry completely.
Do you offer custom colors or personalization?
Yes, we offer custom leather colors, embroidered names/logos, and bespoke sizing for an additional fee. Custom orders require a 50% deposit and take 4-6 weeks to complete. Minimum order values apply for certain customizations.
Do you ship to my country?
We ship to over 85 countries worldwide including all EU nations, US, Canada, Australia, Japan, and many others. Some remote locations may have restrictions. International customers are responsible for any customs duties or taxes.
Is AWM Moto gear suitable for all weather conditions?
Our gear is designed for various conditions. Leather suits offer excellent abrasion protection and are ideal for dry conditions. We also offer textile gear with waterproof membranes and thermal linings for wet/cold weather. Perforated leather options provide ventilation for hot climates.
How do I register my AWM Moto products for warranty?
Warranty registration is automatic with your purchase - just keep your receipt and order confirmation. For enhanced warranty benefits and product updates, register your gear on our website using the product serial number and purchase details.
Still Have Questions?
Can't find what you're looking for? Our expert customer service team is here to help with any questions about our products, sizing, or services.